Service

Field Service Technician (f/m/d)

Columbus
PERMANENT
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KEY RESPONSIBILITIES 

  • Service & Troubleshooting:
    • Perform preventive maintenance on all HUG systems according to HUG standard maintenance plan
    • Diagnosis of malfunctions and troubleshooting 
    • Carry out emission measurements and reports (NOx, Soot, CO, etc..) using the relevant tools
    • Provide remote support (calls/e-mails/etc.) for troubleshooting and spare part identification to customers and colleagues
  • Commissioning: 
    • Carry out commissioning of various projects
    • On-site coordination & instruction of customer support teams
    • Training of customers for operations and maintenance during handover of HUG system
    • Ensure optimal customer satisfaction and operational readiness of the system
  • Other Responsibilites:
    • Internal and external customer support for technical matter
    • Promote HUG products
    • Proactive learning about company products and services
    • Care and maintenance of equipment and tools
    • Provide timely and accurate working reports
    • Travel Requirements up to 80%, including extended overnight stays, mainly in USA; position will also travel internationally
    • Willingness to occasionally travel or work on weekends

YOUR PROFILE

  • Completed training in the field of electrical engineering or mechanics (mechatronics technician, electronics technician, plant mechanic, industrial mechanic, or comparable training)
  • Preferred previous experience with engine and/or aftertreatment systems for highhorsepower applications
  • Ability to perform complex troubleshooting
  • Proficiency in industrial electrical systems (PID Controls, wiring, analog and digital transmitters, sensors, etc.)
  • Ability to handle AC and DC Circuits including Relay Logic
  • Comfortable with mechanical work and ability to perform physically demanding tasks
  • Autonomy and capability of taking ownership and accountability
  • Proficiency with MS Office suite (Excel, Word, Powerpoint)
  • Excellent organizational skills
  • Excellent communication and interpersonal skills
  • Fluent in English, ability to effectively communicate, verbally and in writing
  • Must have a valid driver’s license
  • Must be a US Citizen
  • Must have a valid passport, or be able to obtain one in a timely manner

Hug Engineering is one of the world‘s leading manufacturers of exhaust aftertreatment systems for high horsepower engines in mobile and stationary operations. Our applications range from small yachts with an engine output of 500kW to large power plant engines with 20MW. Moreover, we develop innovative systems that are specifically tailored to the use of alternative fuels such as methanol, hydrogen and ammonia. This is your chance to be part of our success story, perform multifaceted tasks, and evolve as you take up new challenges. Hug Engineering is your opportunity to apply your skills and ideas, while also making an active contribution to a clean environment.

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