The primary responsibility of this role is to manage the quote and order administration, along with various sub-administrations, ensuring all records are up-to-date and accurate. The aim is to provide timely and relevant information to support the After Sales Department through efficient administration.
KEY RESPONSIBILITIES
- Execute all administrative tasks related to sales and aftersales processes
- Handle and direct incoming phone calls professionally
- Prepare and maintain quotes and orders in the ERP system, ensuring all related administrative tasks are completed accurately
- Enter orders into the system, generate order confirmations, and maintain proper archiving
- Create direct purchase orders linked to customer orders
- Monitor delivery times and shipments of spare parts
- Generate invoices based on the ERP system
- Draft and send Service Agreements to clients
- Keep administrative records updated using ERP systems
- Manage and maintain scheduling and administrative calendars
- Coordinate travel arrangements, including flights and hotel bookings
- Arrange international material shipments via DHL Express
- Professionally and efficiently handle incoming phone calls and direct them as needed
- Communicate with customers regarding order status and spare parts delivery times
- Liaise with suppliers to ensure timely deliveries and resolve any related administrative issues for spare parts orders
YOUR PROFILE
- MBO-level education in a technical field
- Proficient in Microsoft Office
- Experience with ABACUS is a plus
- Fluency in both Dutch and English, both spoken and written
- Proficiency in German (spoken; written is a plus)
Hug Engineering is one of the world‘s leading manufacturers of exhaust aftertreatment systems for high horsepower engines in mobile and stationary operations. Our applications range from small yachts with an engine output of 500kW to large power plant engines with 20MW. Moreover, we develop innovative systems that are specifically tailored to the use of alternative fuels such as methanol, hydrogen and ammonia. This is your chance to be part of our success story, perform multifaceted tasks, and evolve as you take up new challenges. Hug Engineering is your opportunity to apply your skills and ideas, while also making an active contribution to a clean environment.
